Shopify email subscriptions are not synching with Klaviyo - Shopify has 90 sign-ups, but only 7 of these showing on Klaviyo. I've checked all of the settings. Any idea what else I can check?
Solved
Shopify new emails not synching with Klaviyo
Best answer by bluesnapper
Hi
Glad that solved your issue.
The historical sync will push the Shopify profiles to Klaviyo, but it’s not immediate.
To update the status of Shopify subscribers who are opt-In but showing as never subscribed in Klaviyo, you’d need to export those emails from Shopify then import into your Klaviyo list. Select the option ‘Yes, update subscription status for all imported contacts to subscribed.’ during the import. I set the list to single opt-in while I do this. Not sure if that’s necessary but safer!
Regards
Andy
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.