I want to create a segment to add to a flow of our customers who only shop in store at the POS and not online.
So far I can’t see a way that automates instore customer tags, so we are manually adding the tags each day.
I have a flow set up with a conditional spilt and a time delay to allow the tag to be added. However even when I try to create a segment it is not recognising the shopify tag?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/08b6c1a5-d9e6-4aa7-b8ce-ecfdbfa43006.png)