Shopify to Klaviyo subscribers integration issue

  • 21 December 2021
  • 1 reply

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  • Contributor I
  • 0 replies

I have 382 subscribers in my Shopify subscribed list, however; only 331 of those are converting over to my subscribed Klaviyo list. I have everything correctly checked within the Klaviyo app integration tab. Can somebody please advise where this discrepancy is coming from. Thank you. 



Best answer by stephen.trumble 22 December 2021, 18:57

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Userlevel 7
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Hey @RebL 

Have you checked your opt-in settings? if you have them set to double opt-in in Klaviyo only those that complete both steps will be added to your subscribers list. This is usually the issue most people see when there is a variance in your list.