Solved

Shopify to Klaviyo subscribers integration issue

  • 21 December 2021
  • 1 reply
  • 65 views

Badge +2
  • Contributor I
  • 0 replies

I have 382 subscribers in my Shopify subscribed list, however; only 331 of those are converting over to my subscribed Klaviyo list. I have everything correctly checked within the Klaviyo app integration tab. Can somebody please advise where this discrepancy is coming from. Thank you. 

 

icon

Best answer by stephen.trumble 22 December 2021, 18:57

View original

1 reply

Userlevel 7
Badge +60

Hey @RebL 

Have you checked your opt-in settings? if you have them set to double opt-in in Klaviyo only those that complete both steps will be added to your subscribers list. This is usually the issue most people see when there is a variance in your list.

Reply