I’m trying to create a segment of people who purchase one of eight specific items. I’m integrating with Lightspeed POS to pull inventory items.
I tried setting it up this way: Placed Order > at least once > over all time > Items. But only four of the eight items are available to select.
I also tried putting the items into categories, but only one of the four Parent Categories I created is visible.
Is a category or parent category NOT available if someone hasn’t purchased it yet?
Best answer by Omar
So what you mentioned is correct.. you need a placed order event to happen with that product information for it to show up. It doesn't pull it from the catalog but from the placed order feed.
Hope it helps