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Storing input fields from website into Klaviyo Profile

  • 13 July 2022
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Does anyone know if it’s possible to store an input field on our website (shopify) into the user’s Klaviyo profile as a custom field?

 

For example say on our shopify product page (not a klaviyo sign up form) there’s a input field called ‘foo’ where the user enters free form text.  We want to take the value of the input field ‘foo’ and save it as a custom property in the user’s Klaviyo profile with every key press as the user is inputting values into the foo input field (ideally with a straight javascript call to Klaviyo on the product page without the use of any custom built apps).  

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Best answer by alex.hong 13 July 2022, 22:50

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Hi @SharonSTP,

Thanks for sharing to the Community.

Unfortunately there isn't a way to turn this data into profile properties through the Klaviyo interface. The only way to do this would be to have your developers write a script using our Profiles API to extract the information form the customer's profile and inject it as a custom property. You can find our API documentation here: https://www.klaviyo.com/docs/api/people.

They may also find helpful to read through this guide: Getting Started with Klaviyo APIs

To give a better understanding of what we do sync from Shopify, you can refer to Synced Customer Data
Related community posts can be found here:

 

Hope that helped,

Alex

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