Andrea

Have you created a list to which the subscribe form is linked?

You can then set up a welcome flow which will start from when they are added to that list.

You should have create list in top right of page?

 I would recommend spending an hour of your time here;

https://academy.klaviyo.com/getting-started-with-klaviyo

Hi @andrealee,

Thank you for this question and thank you @SeanMcC for your helpful reply.

To clarify, you won’t be able to directly “connect” a sign-up form to a segment. Sign-up forms can only connect to lists. As @SeanMcC mentioned, if you’re only looking to send emails to members who subscribed through that page (and therefore joined a list) I recommend using a list-triggered flow. An example of which would be a welcome flow. If you want to capture users that are a part of a segment, you can include the name of the list as part of a segment definition to capture people who are on that list. For example: is in list X and use a segment-triggered flow to send emails to users automatically when they join that segment. This is the preferred method if the segment definition contains another parameter beyond list membership i.e. is in list X and placed an order. 

I hope that’s helpful.

I have a question right now. I am trying to add an email address into a email list. Now I am using the subscribe page URL. However, after I enter the info and submit it. Nothing is added to the email list. Could anybody tell me why?