Hello Community,
An email profile was manually marked to be suppressed from a specific list, however they are not unsubscribed globally. Because of that one suppression, does Klaviyo automatically exclude that profile from ALL email campaigns/ globally?
URGENT..
TY
Hi Trisha, great question! I didn’t know the answer so I tried this scenario in my own account.
Added an email to two lists. Created a segment that included that email (doesn’t reference list). Manually suppressed that email from one of the lists. Created a campaign with that segment...
The result: I still got the email! It seems when the difference in list-based suppression is when you do list-based sends (ie. Profile is in ___ list).
Hope that helps!
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