Hi Everyone,
By adding my email (as a test) onto my Shopify Theme Pop-up, my information is collected in the Shopify Customer tab. I am using Shopify’s Prestige Theme
I have integrated Klaivyo to my Shopify account and set up a number of Flows to all new subscribers. However my email is not collected in Klaviyo under Profits or Lists/Segements and I do not get triggered with the Welcome email.
Is there something I am doing wrong?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/548bec89-c37c-4ed2-89a9-1c7c83474803.png)
Best answer by David To
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