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Unable to Delete Profiles


Hello!

 

I hope everyone is having a good week. I have been using Klaviyo for a few years now, but I am new to Klaviyo Community. I am trying to delete a couple of test profiles from my account, but I have been unable to do so. 

 

Steps Taken:

 

1- Navigate to the profile that I want to delete, and select it

2 - In the top right corner of the Klaviyo Interface, select Profile Actions > Delete Profile

 

Expected results: Profile is no longer in profiles list

Actual results: Profile is still showing in the list.

 

Has anyone else experienced this?

 

Thank you so much!

 

-Kari

Best answer by Kari_G

Update: Solved 😊 Thank you!

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3 replies

  • Author
  • 1 reply
  • Answer
  • June 18, 2024

Update: Solved 😊 Thank you!


Forum|alt.badge.img
  • Contributor I
  • 1 reply
  • July 9, 2024

I am having the same issue. I delete profile but the profile remains. Have tried logging out and logging back in, refreshing page… I cannot for the life of me delete the profile I am wanting to delete. It seems to happen intermittently and I cannot work out why. Any ideas?


kaila.lawrence
Community Manager
Forum|alt.badge.img+31

@taylr Let’s keep working on your issue in the other thread you opened to keep the conversation together: