For some reason I can not update an email address under a profile (i noticed the email has bounced). I went to the profile → selected Edit under Contact→ then updated the email address but the “update profile” does not work. Any advice? this seems like a bug
Page 1 / 1
Hi there
Welcome to the Community!
Quick questions, was there a reason like invalid email for the email being bounced? In addition, are you seeing that the update profile button is greyed out or what is exactly not working? Let me know and we can get to a solution together!
Alex
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.