I have a Shopify store connected to Klaviyo. When a brand new customer who has never interacted with my store (I tested with fresh emails too) abandons my checkout, they recieve a newsletter confirmation request email.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/c9e4f8a2-ff01-408f-b8ad-98f9b2e3cff4.png)
I do not have any flows set up yet.
The only thing I think it could be is - I have the newsletter opt in box pre-checked on my checkout, but if the user isn’t completing checkout, that is not any type of consent I would imagine, yet the profiles still have “Accepts marketing = true” on them
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/d2885e35-4e61-493c-bced-e27904eda6a5.png)
Can someone tell me why this is happening?
Best answer by Bobi N.
View original