Greetings,
We are seeing “Viewed Product” tracked in the activity log, complete with URL, ProductID, Name, and so on. However, when creating a segment to try to isolate users who have viewed a specific product, the segment returns null. I am able to find a user (or group of users) who fit the parameters in the activity feed, but the segment does not include them.
Segment setup is super simple:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/d92c8e57-ea68-48c1-b973-e35733752fe7.png)
Any ideas?
Best answer by cfen
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