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We are looking to set up an integration from Klaviyo to D365 CRM can anyone provide us brief information regarding WebHook support inside Klaviyo ?

  • 4 October 2021
  • 1 reply
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If Klaviyo supports Webhook, please provide information about events to which we can subscribe for e,g. upload of a List/  Contact record.

Below are our requirements for integration between Dynamics 365 and Klayvio

  1. When contact is created/updated/deleted inside Dynamics 365 then the list should be updated with these contacts.
  2. When a list/Contact profile is created/updated/ deleted inside Klaviyo then it should trigger the request to posted data in Dynamics 365 CRM.
  3. We have a Custom Opt-In Field in our Contacts in Dynamics 365 which resembles the Opt-Ins in Klaviyo, how to create a mapping between Klaviyo and CRM for Such Fields.

    If Klaviyo supports Webhook, please provide information about events to which we can subscribe for e,g. upload of a List/  Contact record.

     

     

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Best answer by alex.hong 4 October 2021, 21:33

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Hi @Vidit Gholam,

Welcome to the Community!

While we don't offer a direct integration with Dynamics 365, it would be possible to setup an integration with Klaviyo using a third party tool such as Zapier. 
More information on setting up the integration can be found here: https://zapier.com/apps/klaviyo/integrations/microsoft-dynamics-crm
If you don't have a developer to assist, we have an excellent partners directory that you're free to browse and employ if you need some extra help: https://connect.klaviyo.com/ 
Please let me know if you have any questions!

Best,

Alex

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