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What to put instead of 'SUBSCRIBED' ?


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Hi

I want people to confirm their email address. Their status is ‘SUBSCRIBED’ when they confirm their email but what do I put  as their status when people don’t subscribe? UNSUBSCRIBED?

Thanks.

 

Adrian

Best answer by Prodsquads

Hello @Tudsy

 

When people don't confirm their email address, their status should typically be set to "UNCONFIRMED" or "PENDING" instead of "UNSUBSCRIBED."

  1. SUBSCRIBED: When a user confirms their email address.
  2. UNCONFIRMED or PENDING: When a user has not yet confirmed their email address
  3. UNSUBSCRIBED: When a user opts out or unsubscribes from the mailing list after confirming their email.

Let me know if this helps.

 

Thanks,

Amit

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2 replies

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  • Partner
  • 252 replies
  • July 21, 2024

Hello @Tudsy 

How about Never Subscribed? This way you can easily differentiate between Subscribed, Unsubscribed and Never Subscribed.

This 3rd status can be used to target customers via Form/Popups to update their subscription to Subscribed


Prodsquads
Problem Solver III
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  • Problem Solver III
  • 36 replies
  • Answer
  • July 22, 2024

Hello @Tudsy

 

When people don't confirm their email address, their status should typically be set to "UNCONFIRMED" or "PENDING" instead of "UNSUBSCRIBED."

  1. SUBSCRIBED: When a user confirms their email address.
  2. UNCONFIRMED or PENDING: When a user has not yet confirmed their email address
  3. UNSUBSCRIBED: When a user opts out or unsubscribes from the mailing list after confirming their email.

Let me know if this helps.

 

Thanks,

Amit