Where to Find the Subscribe and Preferences pages under Lists & Segments

  • 10 November 2020
  • 3 replies

  • Anonymous
  • 0 replies


I’m trying to provide a Subscribe form that I can share on social media and would like to just send them a form.  The Help Center shows that this is found in Lists & Segments > Preferences:



However, on my account, Preference Pages is further down under my Sign Up Forms area.  I only have the Manage Preferences and Unsubscribe areas...not the Subscribe.  How can I get the Subscribe area?  Additionally, will that generate a link that can be shared with customers and/or added to my campaigns?


Best answer by retention 10 November 2020, 21:00

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3 replies

Userlevel 7
Badge +58

Let me see if I can help here:

  • Every LIST (not Segment) has its own Subscribe Page.  You need to go to a specific List, then click on the “Subscribe & Preferences Page” tab.
  • The “Preference Pages” (under the Signup Form) is to manage the preferences when someone click on “Update Preferences” when you are sending emails to a Segment or from a Flow (since a Segment or Flow can include people from different Lists).


Hope this helps!

Userlevel 6
Badge +9

Hi @homesweethomebakery
Thanks for asking this question and for being a part of our Community! 

@retention is totally right with this answer! It’s worth noting that if you are looking at a “segment” in your “List and Segments” tab, you won’t see the Subscribe & Preference Pages link. You have to click into a list.  

Once you navigate to the list, and go to Subscribe & Preference Pages, you’ll see the link to copy the list URL to share on your social channels. 


Thank you!!  This is what I was looking for.  I didn’t realize it was separated out like that.