Hi @daisy, 

Thanks for sharing your question with us! Happy to help! 

Well, that’s no good, you have to create Lists! In my experience, this kind of problem resolves itself if you take walk through the following steps:

• Cleared your cache and cookies
• Logged out and back into your Klaviyo account
• Double checking that your ad blockers, anti-viral softwares, or network filters/firewalls aren’t preventing these pages to load
• Ensuring that the browser you are using is up to date
• Try logging in via an Incognito Window 

Thanks for participating in the Community!

-Taylor