Hey everyone,
I am at a loss here. I just logged back into my account after a few months of not using. I went to go upgrade my billing plan and it says that I have 50,000 + active profiles. I don’t know who these people profiles are or how they have been added to my account.
How to I get rid of them so I can email only our current and past customers? I only have about 400 emails in our database that I would like to send to. I want to only keep my list and segments I have added to Klaviyo.
Please help this small business owner.