Building strong relationships with your customers is the key to increasing customer lifetime value and retaining your most valuable advocates. One of the most effective ways to build these relationships is to establish a customer loyalty program. In this session, we cover:
- Loyalty program basics and benefits
- Types of programs and available integrations
- Building the right program for your business goals
ADDITIONAL RESOURCES:
- Use this interactive worksheet as a guide to help you ideate a loyalty program that could work for your business. Please make a copy of this document for yourself and save it to your personal drive or device.
- Explore loyalty tech partners in the Klaviyo Integrations Library
- Browse Klaviyo Community for ideas on what other Klaviyo users have done! Not seeing what you’re looking for? Post your own question in Community :)
Tech partner case studies cited in the presentation:
- LoyaltyLion: Never Fully Dressed’s loyalty program increased its repeat purchase rate by 64%
- Yotpo: Ministry of Supply Doubles Referral Revenue by Adding Loyalty
- Zinrelo Success Story: Chromatic Coffee
Available loyalty integrations based on program type (not an exhaustive list, but a great place to start):
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Earn & Burn – LoyaltyLion, Antavo, Smile.io, Swell/Yotpo, Duel, Growave, Rise.ai, Stamped, Zinrelo
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Tiered - Antavo, Smile.io, Swell/Yotpo, Duel, Growave, Rise.ai, Zinrelo
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Perks - Antavo, Odicci, Growave, IgnitePost, Rise.ai, Stamped, Zinrelo
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Gamification - Antavo, Odicci, Duel, LoudCrowd, Rise.ai, Sauce, Stamped, Zinrelo
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Premium/Paid Program - Antavo, Zinrelo
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Influencer or Referral Program — friendbuy, LoyaltyLion, Antavo, Odicci, Smile.io, Swell/Yotpo, Duel, Growave, LoudCrowd, Rise.ai, ReferralCandy, Sauce, Stamped, Zinrelo