Question

“viewed cart” integration to handy theme shopify

  • 13 January 2021
  • 1 reply
  • 15 views

Badge

Hi everyone,

i have set up a browse abandonment flow for my shopify e-commerce, but noticed that it doesn’t have any input despite the amount of traffic and consumer browsing. I tried the instruction listed on https://help.klaviyo.com/hc/en-us/articles/115005080407-Integrate-with-Shopify#add-web-tracking-to-your-shopify-store3; but unfortunately the product.liquid from the theme didn’t have any codes other than static collection. Does anyone have similar experience, and if you could advise where should I paste the snippets to? 
 

thanks,

adeline


1 reply

Userlevel 2

Hi there,

 

Do you mean that you are unable to modify your product.liquid file? We recommend adding the Viewed Product snippet to your product.liquid file because this will ensure that the script is able to execute on all of your product pages.

 

If you can clarify what you mean by “the product.liquid from the theme didn’t have any codes other than static collection” we can hopefully provide some more helpful direction.

 

Best,

 

Caroline

 

Reply