We’re excited to announce that we now offer SMS coverage in 12 countries, with plans to expand further throughout 2024.

Throughout the first half of 2024, we’ve extended our SMS support to a total of 12 countries, including recent additions like:

• Austria
• France
• Germany
• The Netherlands
• Spain
• Switzerland

We've also enhanced our SMS capabilities in Australia by adding MMS sending and two-way messaging via long codes. Here are some of the highlights: 

• Easily add a new regional phone number
  • You can add local phone numbers directly in your account. 
  • You can have one Klaviyo account with several sending numbers for each country.
  • Klaviyo automatically detects where each recipient is located and sends messages using the appropriate number for that country. 
• Choose the right sending number type for your business
  • Depending on the region, you can utilize different sending number types.
• Collect SMS consent seamlessly across countries
  • We offer multiple options for collecting consent, regardless of your subscribers' location.
  • Along with GDPR compliant forms, pre-built disclosure language, and automatic consent storage across channels.
• Send compliant text messages globally
  • Sending SMS messages globally requires attention to factors like messaging frequency, local regulations, and language preferences. We simplify this by allowing you to segment your audience by country and language, sending messages in the recipient's preferred language and local time. This enhances the customer experience and avoids compliance issues with quiet hours. 

Head over to our What’s New page to check out the latest product news, and subscribe to receive alerts about new updates.