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Dear Community Members, I’m excited to introduce our new group tailored specifically for Woo users on Klaviyo! This dedicated forum will provide a space for you to:Stay informed about the latest product updates and Woo integration news Discover upcoming ecosystem events and meetups Troubleshoot integration issues with our experts Connect and share insights with other users and developersIf you’re a Woo user or an agency working with Woo users, we’d love for you to join us! You can become a member of our group here.-Nicole
We’re excited to announce that we now offer SMS coverage in 12 countries, with plans to expand further throughout 2024.Throughout the first half of 2024, we’ve extended our SMS support to a total of 12 countries, including recent additions like: Austria France Germany The Netherlands Spain SwitzerlandWe've also enhanced our SMS capabilities in Australia by adding MMS sending and two-way messaging via long codes. Here are some of the highlights: Easily add a new regional phone number You can add local phone numbers directly in your account. You can have one Klaviyo account with several sending numbers for each country. Klaviyo automatically detects where each recipient is located and sends messages using the appropriate number for that country. Choose the right sending number type for your business Depending on the region, you can utilize different sending number types. Collect SMS consent seamlessly across countries We offer multiple options for collecting consent, regardless of
Since day one, our priority at Klaviyo has been to build products our customers love.We focus on creating features that address your needs, ensuring you have the tools to build lasting relationships and accelerate revenue growth. Our approach to product development revolves around two key principles: pace and wonder. We strive to deliver continuous improvements and innovative features that feel magical and transformative.In the past year alone, we released over 500 features, and we’re looking to outdo ourselves by the end of 2024. Our commitment is not only to release new features rapidly, but also to ensure you have the resources and support to maximize their potential.That’s why we’ve revamped our “What’s New” page, where you can find all our latest features and updates. You can even subscribe to receive monthly updates directly to your inbox so that you stay informed and ready to leverage new tools.Here are some of the exciting updates we’re launching this quarter: Out now: personal
Customer data has never been easier to acquire, but data quality and relevance are key challenges for marketers in 2024. 71% of marketing executives say their teams have enough data, but that data often isn’t usable because it isn’t clean. More data often results in more complexity, with information flowing from integrations, forms, and uploads. When data isn’t consistent, it’s impossible to capture every iteration in a string of filters, and it’s hard to be confident that your personalization will land. With Klaviyo CDP, you can transform profile properties to ensure clean, reliable data that you can use for better targeting and personalization. You can turn on pre-built transformations covering the most common use cases with a single click, or easily set up custom transformations – no developers, IT, or data scientists needed! The best part? This is all done in the same platform as your marketing, so you can use clean data immediately. Standardize textMake sure your segments and flo
Hello Klaviyo Community!We’re very excited to announce that community ranks are now live!What are ranks?A rank consists of an icon and title that appear next to your username in the Klaviyo community. Ranks serve as an indicator of community engagement and level of product and marketing strategy expertise. As you progress through the ranks, you will receive rewards along the way.What are the Klaviyo community ranks?From lowest to highest, the ranks are as follows: Contributor Active Contributor Problem Solver Expert Problem Solver Principal User How does rank progression work?Each rank contains 4 tiers labeled I-IV. You must progress through each tier before advancing to the next rank. For example, the first rank, “Contributor”, includes Contributor I,II,III & IV. The second rank, “Active Contributor”, includes Active Contributor I,II,III,IV, and so on.Where can I see my rank?Click on your profile picture in the top right corner on the community homepage. Then click on “My
Today’s customers expect a personalized experience when interacting with a brand. In fact, 71% expect it every time, and 76% are frustrated when they don’t get it. As this holiday season kicks off, it’s critical to capture and retain customers through strategic, personalized digital experiences. Here are 15 ways to use Klaviyo CDP to create relevant, conversion-driving customer experiences: Drive up average order value by making it easy to order multiple items in a bundle. Use the product analysis to determine the best bundles or sample packs to create based on products that customers commonly buy together Increase awareness with existing and potential customers through third-party ads. Go beyond “VIPs” defined only by total spend and sync your RFM Champions segment to advertising channels to capture lookalikes of your best customers. Retarget a segment of RFM Needs Attention and At Risk customers who aren’t engaging with emails with a lead ad to collect phone number and SMS consentDon
Hi Community! It’s time to celebrate the hard work our Champions contribute to this special Community. Our Champions are an integral part of peer-led learning and connection in this space. They’re part of an elite group of Klaviyo MVPs who share a constant commitment to helping their peers, sharing their thoughts and strategies about the industry, and creating inspirational content to help all of us learn and grow together. It’s time to celebrate the third Champion superstar of 2024! 💫 And the June Champion Spotlight goes to (drum roll please): Joe Hsieh @retention Joe is a three-time returning Champion and about to hit a huge milestone in his Community career. He is nearing his 1,000th response! 🎊 🎉 In light of these two accomplishments, we wanted to ask this expert partner and Champion some questions about the Community, marketing trends, and the product features he recommends most. Let’s get into it! Question 1: What keeps you so active in the Community? Joe Hsieh: One of
We’re excited to announce a new and improved Academy experience! We’ve launched an updated design that includes: a new homepage, featured resources, improved search, and a more intuitive organization to help you find the education content you need. And don’t worry–if you have any courses or certificates bookmarked, all links will still work as expected.A new homepage experienceOne of the biggest areas that we focused on was the homepage. We’ve upgraded the entire look with new colors and styles to greet you. We wanted to provide a page that gets you to the content you need quickly, but also highlights suggested and new resources.Check out the “New and noteworthy” section for proven Best Practices, featured releases, and access to Klaviyo’s YouTube channel. We will continually update this area with new content and other important information. Live trainings added to AcademyPreviously, if you wanted to find available live trainings and on-demand resources, you had to visit two different
What are some of your favorite integrations? A significant portion of your essential data comes from external sources and the more data you have in Klaviyo, the stronger your personalization, segmentation, and analytics can be.We’re highlighting 5 key integrations to help you drive new customer acquisition, enhance personalization across every channel, and, as a result, boost repeat purchases: 1. TikTok Key use cases for TikTok: Retarget high-intent segments to drive conversions: Target segments like cart abandoners or previously engaged customers to re-engage them and drive revenue. Exclude unlikely-to-buy segments to save ad dollars: Exclude specific lists or segments from your ad campaigns, like recent purchasers or customers with open support tickets, to optimize your ad spend. Leverage lookalikes to grow your customer base: Build lookalike lists of potential new buyers based on your highest-value customers, like an RFM-based champions segment. 2. Buy with Prime Key use cases for
Klaviyo Portfolio the smartest way to manage all your accounts in one place. “We’re really excited about the portfolio release - moving faster, saving time. It really allows us to streamline and be nimble.”Courtney Meehan, Liberated Brands Deeper insights- Unlock valuable insights, monitor your performance across all your brands, and identify more opportunities.Better forecasting- Easily monitor spending with billing and usage tracking in a single view. Faster execution- Instantly clone all your marketing communications for a consistent customer experience.Simpler operations- Streamline user access and secure data with centralized control. Maximize marketing efficiency and scale across brands and regionsGlobal reporting- Find trends in your business by comparing all your accounts side-by-side.Centralized management - Gain seamless control over user access and billing without the need to jump between accounts.Cross-account cloning- Localize campaigns faster and easily replicate winning
Would you be willing to spend 10-15 minutes participating in a simple exercise to help us understand how you naturally group and prioritize information? As a token of our appreciation, participants who complete the exercise will be eligible to receive a $10 gift card. Update: only current Klaviyo users are eligible for this study! To participate, simply click on this link! Slots in each session group are available on a first come, first served basis; you must include your email address and region to receive a gift card after completing the session.
