Replies posted by Mau

1 Reply

MauContributor I

asked in Accounts and Settings

Seeing 2 different placed order data

Hello @David To, thanks for your response. Yes.. I figured out that the custom Metric is synced to a different part of the Website. The company I am working with is a Print Shop / Artist Marketplace. It seems to be that the Shopify Metric is linked to the Artist Marketplace orders, and the Custom Metric is linked to the Print Shop orders. Very interesting.. and very few people overlap on both. I guess this gives a good way to target these people separately.. Also, I have not seen any update to the amount of people in the Shopify Placed Order Metric since yesterday when the 90 days completed. The help says there should be a status bar in the integrations page under shopify but I don’t see it. I am trying to make sense of all these lists and segments at the moment.. Side note - if an email bounces does that mean there is something wrong with the email address or could it be a deliverability issue on our end? Thank you

1 year ago

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