Replies posted by Denise D

10 Replies

D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

Thanks.  I am getting this followed by the published message? Everything looks good? 

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

For some reason, I’m still getting the error message after I removed the extra SMS step?  Does it take some time for Klaviyo?Thank you!Denise

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

Thanks David!  I actually figured out that I had two SMS forms (each with a phone block), which is why I was having a challenging time trying to delete the phone block on the single SMS block.Thank you.Denise

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

Hello David,I’ve tried multiple times to delete the extra phone block but it just doesn’t seem to be there.  When I delete the block, the whole block deletes and there is not another one present.  I decided to go live to see what it looked like.  The newsletter and sms block appear but when I input information the get this:Any advise would be appreciated...I’m at a loss.Thanks!Denise

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

I tried that but it deleted the whole block, resulting in no phone number block.  I added the block back in and still getting the same message?Should I publish, overriding the error and try deleting block from published content?Thank you.

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

Quick follow up?  Is there a quick way to delete extra phone number field?Thank you. Denise

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in SMS

Error Message when I try to make my SMS live

Hi David,Thank you.  I think that I got it.  There are two input field for phono number?I’ll double check.Thanks!Denise

12
David To
Klaviyo Employee
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in Campaigns and Flows

Welcome Series and Product Launch at the same time

Thanks Alex!Denise

6
D
Active Contributor I
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in Campaigns and Flows

Welcome Series and Product Launch at the same time

Hi Akers,Thank you for your reply!  I love this idea.  I think that I follow.  Since I’m new to Klaviyo, does it let me know when a customer has made their way through the welcome flow series.Thanks!Denise

6
D
Active Contributor I
1 year ago
D
Active Contributor I
Denise DActive Contributor I
asked in Campaigns and Flows

Welcome Series and Product Launch at the same time

Thank you Alex.  It’s my first e-commerce business and product launch.  This is very helpful.  Denise

6
D
Active Contributor I
1 year ago

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