Replies posted by cardsjcsb

7 Replies

C
Contributor IV
cardsjcsbContributor IV
asked in Integrations and Reviews

Back in stock button DO NOT APPEAR as a BUTTON on Dawn Theme

Is there any chance I can contact you and your team to help with this issue?

14
R
Contributor I
3 months ago
C
Contributor IV
cardsjcsbContributor IV
asked in Campaigns and Flows

Klaviyo Doesn't see products.

@Omar thank you for your reply, I did try to connect with you but I believe you only chat here.Let me try to clarify here then, you are right Content > Products - everything updated.However when I try to create a trigger for the flow - for example if someone bought product A, to send them right away email with discount for product B which is valid for few hours only (upsell idea) - I cannot choose trigger for this flow - cause only old products listed there. I also cannot create replenishment email cause this email valid only for 1 product out of 3 i sell, I cannot send replenishment email on all products… and I cannot choose product as a trigger cause catalog is OLD. Thank you a lot for paying attention and replying me here. Klaviyo support doesnt pay any attention to this issue as i am not a paying member.

2
C
Contributor IV
1 year ago
C
Contributor IV
cardsjcsbContributor IV
asked in Integrations and Reviews

Back in stock button DO NOT APPEAR as a BUTTON on Dawn Theme

It is basic Shopify Dawn theme. I am not a coder to resolve this issue and Klaviyo team is rejecting to support their merchants until I pay them for it. So I kinda stuck. 

14
R
Contributor I
3 months ago
C
Contributor IV
cardsjcsbContributor IV
asked in Integrations and Reviews

Back in stock button DO NOT APPEAR as a BUTTON on Dawn Theme

After Dawn update in works better , however still no button… only blue link

14
R
Contributor I
3 months ago
C
Contributor IV
cardsjcsbContributor IV
asked in Integrations and Reviews

Back in stock button DO NOT APPEAR as a BUTTON on Dawn Theme

Is there any way I can do it myself? @Omar @Brian Turcotte 

14
R
Contributor I
3 months ago
C
Contributor IV
cardsjcsbContributor IV
asked in Integrations and Reviews

Back in stock button DO NOT APPEAR as a BUTTON on Dawn Theme

 

14
R
Contributor I
3 months ago
C
Contributor IV
cardsjcsbContributor IV
asked in Integrations and Reviews

Back in stock button DO NOT APPEAR as a BUTTON on Dawn Theme

Hi @Brian Turcotte , I highly appreciate that you took time to help me with this issue. It does work as a button, however it looks not as button anymore (I had it before and it always looked as a button). (please see attached file) there are two main issues i am facing:It looks like a text, not a button It is not smart enough to understand when product is back in stock or out of stock - the message is ALWAYS there - before the button appeared only when the product was out of stock, and when the product was back in stock the button said “add to cart”   

14
R
Contributor I
3 months ago

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