Replies posted by lexiefindley

2 Replies

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lexiefindleyPartner - Silver

asked in Analytics and Deliverability

Does my from address need to match the sender domain?

@inboxingmaestro Sure, thanks for responding. I have sent over a test to those IDs.They are primarily focused on the US site, https://us.kandaovr.com/ which is where the Klaviyo opt-ins are located. https://www.kandaovr.com/ is the international site. They are focused on B2C with their meeting series and QooCam since that product is more relevant to consumers. The rest of their products are more B2B focused as they are much higher priced items. Until recently, they have not been sending often so we have started back with consistent sends as of recent.

1 year ago

lexiefindleyPartner - Silver

asked in Analytics and Deliverability

Does my from address need to match the sender domain?

@inboxingmaestro thanks for the reply.Since when you’re seeing deliverability issues? I’m seeing semi high bounce rate over 1%, almost 2 Spam rate needs attention according to Klaviyo as well. This is deliverability from the latest campaign sent out. However, we did a test on MailGenius (let me know if there a better source to trust or if any of this is actually true) and it told me about some blacklisting and a DKIM issue. You can see that here: https://app.mailgenius.com/spam-test/deea9a Are you facing deliverability issues on a specific ISP like Gmail OR across all ISPs? Bounce rate is coming from ‘Other’ What kind of blacklisting issues you’re seeing? How are you monitoring domain & IP getting blacklisted? You can see those details on the MailGenius link: https://app.mailgenius.com/spam-test/deea9a Have you changed anything in your sending practices or email acquisition sources? I have recently gotten a hold of this account as a new client so we haven’t done muc

1 year ago

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