Replies posted by LRotherfield

5 Replies

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Contributor IV
NikkiContributor IV
asked in Campaigns and Flows

Back In Stock Notification for only one Shopify Location

Depending on how often you restock your products, you can add a Time Delay for X number of days  and then add another conditional split so the profiles in the flow will be reevaluated again if their product is back in stock. Adding the additional time delay and subsequent conditional splits will allow you to keep profiles in the flow longer until you have their product back in stock.      Do you mean something like this (ignore the value of the trigger split, that will be product tags that determine stock status)?: 

16
stephen.trumble
Community Manager
1 year ago
N
Contributor IV
NikkiContributor IV
asked in Campaigns and Flows

Back In Stock Notification for only one Shopify Location

Thanks @stephen.trumble Hopefully just one final question:When the back in stock delay triggers, does it fetch all the product data at that point in time or does it use cached data for the product’s tags?I ask because I want to implement your above solution so have written a Shopify flow that tags products as in/out of stock dependent on the website location stock location.  This happens on inventory update, however there is a short delay while the flow runs, so if you use cached data or grab the data before the flow runs then the tag won’t exist. Ultimately, If I put in a 5 minute delay after the back in stock delay and before the trigger split, will the trigger split refetch the product data?I hope that makes senseKind RegardsLuke

16
stephen.trumble
Community Manager
1 year ago
N
Contributor IV
NikkiContributor IV
asked in Campaigns and Flows

Back In Stock Notification for only one Shopify Location

Thanks for the response @stephen.trumble Just so I understand correctly, how exactly does the “back in stock delay” trigger?  I can see several options:Does it poll the product and if the product has stock greater than the threshold then the delay triggers? Does it trigger when the stock goes from below the threshold to above it, i.e if the stock is currently above the threshold then the delay will not trigger until it drops below and then comes back above the threshold? Does it trigger whenever stock is added to the item and the total stock is greater than the threshold?Or is there another way it calculates when to trigger?  Thanks againLuke

16
stephen.trumble
Community Manager
1 year ago
N
Contributor IV
NikkiContributor IV
asked in Campaigns and Flows

Back In Stock Notification for only one Shopify Location

Hi there @quentin Another workaround solution would be to create a Category within your Shopify Store that is titled OUT OF STOCK. As long as you actively manage/update this Category to reflect the items that are out of stock, you can easily add the following Trigger Split to your Back in Stock Flow: ​   Hi @alex.hong,Just trying to understand this workaround. Let’s say I have two stock locations, one for POS and one for my website.  A customer signs up on my website to be notified about product X.  I add stock to the POS location for X but the website is still out of stock.  That means I won’t move the product out of the OOS category.  However the flow will now trigger correct?  And if the flow triggers, although the customer will not receive the email, they will now be out of the flow right?  Which means they will not receive the email when I add stock to the Website location?I think I am understanding that correctly but please let me know if I have missed something. Is there an up

16
stephen.trumble
Community Manager
1 year ago
N
Contributor IV
NikkiContributor IV
asked in Campaigns and Flows

Back In Stock Notification for only one Shopify Location

Another workaround solution would be to create a Category within your Shopify Store that is titled OUT OF STOCK. As long as you actively manage/update this Category to reflect the items that are out of stock, you can easily add the following Trigger Split to your Back in Stock Flow: ​ I hope this helps you to achieve your goals in the meantime. Alex Hi @alex.hong If I understand this correctly, the user will be entered into the flow when they subscribe for the item.  When the item is put back in stock, in a location I do not want to trigger BIS notifications for, then the flow would trigger the “Back in stock delay”, check the categories on the product, and because I haven’t moved the product out of the OOS category (because it is not in stock in my online location yet) then the flow would exit and the customer won’t get the email.However, would that customer not be removed from the flow and thus if I ever put the product back in stock online and remove the product from the OOS categ

16
stephen.trumble
Community Manager
1 year ago

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