Replies posted by Christiaan

2 Replies

C
Contributor I
ChristiaanContributor I
asked in Campaigns and Flows

Delay flow using date variable from custom event

Hi @In the Inbox Thanks for trying to help, although I don't think this will be a good solution for this use case, because: Customers can book multiple courses at the same time. We offer kids courses and parents very often signup multiple kids and sometimes even for multiple courses. A course has multiple dates on which we want a mail to be sent. That means, that if we use your suggested solution, we need to store all these dates as custom properties and also store all specific course information in custom properties, because we need these as content for the emails. For example, location, dates for all course lessons, start time, end time, etc. As you can see, with multiple courses per client, this will get out of hand quickly. It will be almost like a meta data table. On the other hand, if we can use a date property from the event, the flow will be very easy. All course specific info is in the custom event. We send the first email, then wait till the next date, send out the second ema

6
C
Contributor I
10 months ago
C
Contributor I
ChristiaanContributor I
asked in Campaigns and Flows

Delay flow using date variable from custom event

Hi @bluesnapper, thanks for the support! Yes, we have around 120 courses per year and around 200 birthday parties. A bit too much for setting up separate flows. ;) By the way, my best workaround is loading the dates into a datastore in Make (former Integromat), a product like Zapier. Run through the records each day, to trigger custom events to Klaviyo API. It works, but it's not nice.Maybe this can help you? 

6
C
Contributor I
10 months ago

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