Replies posted by orla

2 Replies

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martinContributor I

asked in Lists, Segments, and Profiles

Shopify integration - can't search lists and not all lists showing

Thanks @David To,The SMS Subscribers list is created by default by Klaviyo. Our client also created a new list from scratch in the Lists &Segments section and we also couldn’t find the new list in the dropdown. So unfortunately that’s not the solution but thank you for the suggestion! Any other ideas or help you can give would be greatly appreciated!Thanks,Orla

8 months ago

martinContributor I

asked in Lists, Segments, and Profiles

Shopify integration - can't search lists and not all lists showing

Hi,We are partners with a Shopify Store that use Klaviyo for email marketing and we are helping them to set their Klaviyo up for SMS marketing. We ran into a very similar issue to the above when trying to select the list their Shopify SMS contacts should be added to in Klaviyo. They have a lot of lists in Klaviyo (>150) and when trying to update the settings so that SMS subscribers from Shopify would be added to their “SMS Subscribers” list in Klaviyo we couldn’t filter the list or find the “SMS Subscribers” anywhere. We confirmed in Lists that the SMS Subscribers list existed, but it was not appearing as an option in the dropdown. Please could you help us fix this? They are all ready to go with SMS marketing in Klaviyo except for this one step.Thanks!

8 months ago

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