Replies posted by volcomjon

2 Replies

S
Contributor I
ScgluwaContributor I
asked in Email Templates and Coupons

Insert property variable in text block shows quotes and brackets within emails

Adding to this thread as have also encountered this issue - this time with Klaviyo / Shopify inbuilt variables.  in inserting the dynamic variable: {{ event|lookup:'Discount Codes'|lookup:'0'|default:'' }} which retrieves the discount code assigned to the profile, this also comes through [‘ discount code ‘]. when simply including it within an abandoned cart flow.these discount codes are created by klaviyo / shopify - therefore the data storage cannot be changed, however frustrating when trying to simply print out the discount code value. I haven’t found a solution to this, as all other metrics appears to print out without the square brackets.

7
V
Contributor I
7 months ago
jsappington
Contributor III
jsappingtonContributor III
asked in Campaigns and Flows

Smart Send Time

Having gone through the full exploratory > focused sends and testing, I’m a little dubious of the results and my “gut” feeling as reported in this thread just doesn’t stack up…Our audience is US based, advertising premium golf products to our Shopify store.  The smart send campaigns start at 12am and run for the full 24hr period.  After multiple sends - it is reporting that the best time for opens is 2am!! I find this very hard to believe that our audience are most active at this time, and appears that the result in this is skewed by the fact that email sends begin at 12am.Has anyone else encountered what seems like a highly unlikely result?

3
V
Contributor I
8 months ago

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