Replies posted by KamalRD

1 Reply

CitrusbitsContributor I

asked in Integrations and Reviews

Uncaught ReferenceError: Klaviyo is not defined

Hey there @Brian Turcotte! I am encountering a similar issue :/. After reading through the thread and reading through the associated documentation that you sent, I am still at an impasse.For context, I am loading Klaviyo via GTM (as seen below)GTM Tag for Loading KlaviyoThis tag is sent to fire once per page on page view. On a specific route on my website, I want to track a custom metric using klaviyo.track([...]). Given that this event (loading the Klaviyo Script) is asynchronous, I have setup the following code block:if (typeof klaviyo !== "undefined") { klaviyo.push(["track", "Checkout Started", cartMetaData]); } else { setTimeout(() => { klaviyo.push(["track", "Checkout Started", cartMetaData]); }, 1500); }The problem is that despite this 1.5 second waiting period, I am still getting a ReferenceError.Outside of increasing the timeout or converting this to a while loop in which I poll Klaviyo for it to become ready, what can I do to fix this issue?Gratefully,Kamal

3 months ago

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