Hi Team,
We are receiving the error that “Klaviyo is not defined” while triggering the event and the whole page is frozen in WordPress. It looks like Klaviyo is not initialized/loaded correctly. Is there any method or callback to ensure that Klaviyo is loaded successfully?
Best answer by Brian Turcotte
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+30
Hi
I would start by closing the site and clearing your browser cache/history. Then, open a new window and log back into Klaviyo/WordPress.
Also, is this a custom integration with your WordPress site, or are you using a pre-built integration with an e-commerce platform/app like WooCommerce? This will help myself and other Community members obtain a better understanding of the issue.
In the meantime, here are some Community threads that might help you get some context:
Thanks for using the Community!
- Brian
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