Replies posted by miraclet

7 Replies

M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

Sorry, I could make the segment and flow work with “time delay" and “condition split”.

11
M
Contributor IV
2 months ago
M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

Confirmed it is not. Klaviyo just sends one email even the flow has multiple time triggered.

11
M
Contributor IV
2 months ago
M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

Hey, I think I can do the job using Segment + Flow.

11
M
Contributor IV
2 months ago
M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

I'm thinking  using a List and Flow. The email will be triggered if the user is added to the List but it seems the email only send one. I tried removing the profile from the list and adding him again but no luck. If we can make the email sent every time the profile added to the list, it should work.

11
M
Contributor IV
2 months ago
M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

I'm creating a test Flow and set the tag=PACKED for testing but it was fail because the tag is empty. Can we trigger the Flow again after the order is assigned to a tag? 

11
M
Contributor IV
2 months ago
M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

@StefanUE thank you for your comment. I added more details below: “...In case of sending a reminder if the package is not picked up, is there a metric that tracks “pickup pending” situations?”->We planned create a daily cron which calls Shipstation API to check order tag. If the tag still “Packed", that means the order is pending. But not sure how trigger the flow again. Does set a new value for “order tag" work?Finally, how can we test the flow? Can we do it in a real account? We can do filter it for just our test email.

11
M
Contributor IV
2 months ago
M
Contributor IV
miracletContributor IV
asked in Campaigns and Flows

Sending multiple email reminder using Klaviyo

Thank you @StefanUEWhat you said almost matches our requirement. I'm still not clear two items below:How to send reminder if the order not pickup After the first sent, we would like to send a reminder if the customer has not picked the package. Is the email still triggered  if the “order tag” property not empty? Or we have to set a new value? In case a customer has multiple orders, how can we trigger the flow for each?

11
M
Contributor IV
2 months ago

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