Replies posted by Ady

2 Replies

Ady
Contributor I
AdyContributor I
asked in Analytics and Deliverability

AddToCart Snippet not showing in analytics

Hey @Ady, Thanks for providing that screenshot. Since it looks like your add to cart button for your theme is defined by an ID then you should be able to use the default instructions highlighted in the How to Create a Custom "Added to Cart" Event for Shopify article to install the custom Add to Cart code to your site. Because your button has an ID, you would not need to use the alternate class notion installation method.  As detailed in that article the base code you’ll use for the Add to Cart installation is: <script type="text/javascript"> var _learnq = _learnq || []; document.getElementById("AddToCart").addEventListener('click',function (){ _learnq.push(['track', 'Added to Cart', item]); });</script> Also, as Dov had mentioned earlier in the Community Post he mentioned, you’ll want to make sure that the base code provided above is formatted accurately to be referencing your theme’s button’s ID. You’ll want to format the above default code to replace the “AddToCart” to

5
David To
Klaviyo Employee
2 years ago
Ady
Contributor I
AdyContributor I
asked in Analytics and Deliverability

AddToCart Snippet not showing in analytics

Hi @Ady, Thank you for sharing your question with the Klaviyo Community. Since there are a variety of things that could be happening here, I recommend checking out my post in the thread below, it’s the last post at the bottom that takes you through resolving Added to Cart (even if you’re not using Turbo Theme).   Please do let us know if you’re still having trouble after reviewing the thread. Thanks and have a great day.  Thank you for your response.But as you can see from my screenshot, we have in my button “add to the cart” both ID and Class.Which code I have to use, could you write me the correct code from this screenshot? I even tried all the ways and ID and CLASS, none work.I read everything you wrote there but it doesn't help me I just need the correct code and I can't generate it because I have both, ID and Class Thank you in advance :) 

5
David To
Klaviyo Employee
2 years ago

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