Replies posted by drh16

1 Reply

ViktorBergmanContributor II

asked in Integrations and Reviews

Is activity saved before being identified

I think the situation described by the OP (please correct me if I’m mistaken) is as follows:Unidentified user visits website [No email is associated] Klaviyo uses a cookie to track that user’s website engagements (eg - product views, activity on sIte, add-to-cart, etc.) That user EVENTUALLY -- either during the initial session or some future session that still has the same cookie -- does provide their email either through a signup form or by adding it during the checkout process QUESTION Do all of the actions tracked prior to receiving the email -- let’s call them the “cookie actions” -- get reconciled and attributed to the new Klaviyo user that will be idenitifed by the email they provided? If “cookie actions” do NOT get attributed to the Email then they are basically “Lost” as has been alluded to previous posts. I hope that the above is a clear breakdown of the use case that is in this thread. Thanks.

4 months ago

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