Replies posted by SusanF

2 Replies

Newest first

Oldest first

SusanFContributor I

asked in Sign-up Forms

Why Does my Sign-up form Say there are Multiple Input Fields for Birthday Property?

Hi Taylor, I’ll walk through all I did, with my misteps, though it’s a bit lengthy.I exported a csv out of mailchimp, where I have columns for birthday, address and a couple other things. I followed the instructions to import. There was no mention of mapping or of creating custom properties. It import fine, no messages (and no mapping screen). I then found what appears to be an email sign-up form template under preferences. After lots of researching through the help files, I could not find out how to add the Birthday field.I then tried setting up the Sign Up Form. I got much further, but found that I couldn’t find a Birthday property field in the dropdown to use for that field. I then learned that it has to be created as a custom property. I next contacted support, who told me I should just reimport my original file and the mapping screen will be there for me to map. I did that and it worked. (no idea why that didn’t happen with the initial import.)So I went back to editing my Sign Up

2 years ago

SusanFContributor I

asked in Sign-up Forms

Why Does my Sign-up form Say there are Multiple Input Fields for Birthday Property?

ok, I solved it. There was a next step that popped up a box to collect birthdays. I have no idea where that came from… maybe a default in the set up?? Anyway, I deleted that and I can now publish the form.

2 years ago

New Topic Guidelines

If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.

Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.

Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.

Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.

Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.

Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.

Most helpful members this week

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us