Replies posted by Melissa T

1 Reply

p.simo90Contributor I

asked in Lists, Segments, and Profiles

Same Unsubscribe/Manage Preferences Page for ALL Lists & Segments

@p.simo90 I’m not sure if you need to send to a list for person to be counted as part of the list.. there are 2 possibilities which I assume but I’m not sure if they are true.. Most of the time people are part of some list.. so even when you send to segment those people are part of some other list.. so if that list is not set to the preference page that you want than it will get the wrong links.. Other thing is that if they are not part of any list than the general setting that is set up in the left menu Preference Pages will be activated.. That is why I said if you make sure all of your lists and the menu Preference Pages are set the same than probably all people will go there, but again I don’t have confirmation that this is true, this is just how I think it works. To be sure I guess you will need to ask support or maybe someone from Klaviyo team can share more info on this if they have it.. @Bobi N. Do you have a preference center that has opt-in for multiple lists? We’d love

2 years ago

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