Topics started by foers

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F
Contributor I
foersContributor I
posted in Integrations and Reviews

Attachments needs to be added

Why doesn’ Klaviyo support attachments directly within the email? I have noticed that SendGrid supports it and therefore should Klaviyo as SendGrids core API is being used to deliver emails through Klaviyo marketing platform. It’s a big disadvantage that we cannot directly attach documents within the email as most of our B2B customers are automatically processing our invoice emails, and their system cannot “click to download” but require the invoice to be attached.We are currently adding a button in our emails which works fine for B2C, but not for B2B.This means we cannot send invoices through Klaviyo properly as we need to first send it to the buyer which then has to download via the button and attach it themselves.This feature should be pretty easy for the development team to add as the directory/link to file is added in the JSON from our ERP same as we already do for the button.

4
F
Contributor I
1 year ago

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