Topics started by BFTom

1 Topic

BFTomContributor I

asked in Campaigns and Flows

Prevent showing the same items in Abandoned Browse / Checkout

Hi, I’m currently working on an abandoned browse workflow. Our customers often browse more than one product at a time, and as a result we’d like to ensure that if our customers are looking at more than one product, that this is reflective in their abandoned browse reminder. Currently I have this set-up so that if a customer has viewed product at least 3 times, then they will get an email that is specifically designed to show three products. However, this of course has the potential to show the customer only 1 product that they may have viewed 3 times. The same can be said for a customer that views product at least two times, it’s possible that they have actually only viewed one product but have viewed it two times and will therefore satisfy the conditions of viewing product more than once. Does anyone know of a way to ensure that customers that are viewing three separate products, will get an email that has three separate product blocks? And this will make sure that a customer who h

1 year ago

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