Topics started by imp_dev

8 Topics

I
Contributor IV
imp_devContributor IV
asked in Developer Group

“Unsubscribed" count on UI doesn't match API metric

Hi there,I’ve faced the discrepancy in “Unsubscribed" metric between UI and API for campaign 01HSG6F014BXXNPQSQ76RPG2AB “ag-040124-MonthlyBirthdayInspo_6am”.UI has 514 “Unsubscribed" events:However, in API I found 2 metrics:VYpqKR “Unsubscribed from Email Marketing” has 333:XxudPw “Clicked email to unsubscribe” has 316: Please explain which metric I should use in API to get the “Unsubscribed" value I see in UI. Kind regards,Evgeniy

2
I
Contributor IV
2 days ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

Discrepancy between API endpoint /api/metric-aggregates/ and exported reporting data

Hey Klaviyo team,We extracted data for one of our clients using endpoint /api/metric-aggregates/.However, the client complains about data discrepancy. For example, campaign with ID 01HBAV7QKRFSJ5NP8A12KC6SA4 in the exported reporting data has “Total Opens” = 15300:But statistics for metric "Opened Email" (TaxZXt) returned 13462:POST /api/metric-aggregates/ HTTP/1.1Host: a.klaviyo.comAuthorization: Klaviyo-API-Key {{api_key}}revision: 2023-10-15Accept: application/jsonContent-Type: application/jsonContent-Length: 407{  "data": {    "type": "metric-aggregate",    "attributes": {      "metric_id": "TaxZXt",      "interval": "month",      "measurements": [        "count"      ],      "filter": [        "greater-or-equal(datetime,2023-10-01T00:00:00)",        "less-than(datetime,2023-11-01T00:00:00)"      ],      "by": [        "$message"      ],      "page_size": 500,      "timezone": "UTC"    }  }}Part of the response for campaign with ID 01HBAV7QKRFSJ5NP8A12KC6SA4: {

3
S
Klaviyo Employee
4 months ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

Odd dimension ID in /api/metric-aggregates/ response

Hey Klaviyo team,I’ve requested statistics for metric "Ordered Product" grouped by $attributed_message:POST /api/metric-aggregates/ HTTP/1.1Host: a.klaviyo.comAuthorization: Klaviyo-API-Key {{api_key}}revision: 2023-10-15Accept: application/jsonContent-Type: application/jsonContent-Length: 418{ "data": { "type": "metric-aggregate", "attributes": { "metric_id": "V5NtMc", "interval": "month", "measurements": [ "count" ], "filter": [ "greater-or-equal(datetime,2023-10-01T00:00:00)", "less-than(datetime,2023-11-01T00:00:00)" ], "by": [ "$attributed_message" ], "page_size": 500, "timezone": "UTC" } }}In the response I see “long” and “short” IDs in "dimensions", for example: { "dimensions": [ "01HDGWHBJRWC0VZZDTS611Q4WJ" ], "measurements": { "count": [ 1.0

1
S
Klaviyo Employee
4 months ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

Relations between campaign and list in the new date-versioned API

Hi there,In API v1 from the endpoint api/v1/campaigns we retrieved assigned list and segments in the response property “lists“, e.g.: "object": "$list", "data": [ { "object": "campaign", "id": "01H2DXVPCB3B1FB7RE2CHS329Y", "subject": "New Cool Feature", "from_email": "info@blabla.com", "from_name": "Blabla", "sent_at": "2023-06-08 18:44:52", "send_time": "2023-06-08 18:45:00", "name": "Blabla Campaign Name", "lists": [ { "object": "list", "id": "YvF869", "name": "Blabla Master Consumer Segment", "list_type": "segment", "folder": null, "created": "2021-06-02 16:44:56", "updated": "2022-07-27 21:10:08", "person_count": 198321 } ],But I can’t find this relationship in the new date-versione

3
I
Contributor IV
10 months ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

metric “Unique Unsubscribed” in API

Hi team,Our client complains about discrepancy between metric “Unique Unsubscribed” he see on the Klaviyo platform and metric "Unsubscribed" we retrieving for him via API.Could you please clarify are these metrics reflects the same data or does exist another metric on the platform that corresponds to the API metric "Unsubscribed"?Thanks & regards,Evgeniy

2
I
Contributor IV
11 months ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

Metric count differs by day between versions

Hi there,We collecting Klaviyo events performance and we going to migrate to the new date-versioned API.To be sure that we’ll not face the data discrepancy after migration, I’ve compared data from endpoints in both API versions: v1 and 2023-02-22.In the v1 API we used endpoint metric/{metric_id}/export , filtering data with $attributed_message value (aka campaign ID).E.g., I’ve sent the following request for metric NjaHUp "Placed Order" and $attributed_message 01GW284VK0V70JNJY8ZC5WMEPN:curl -L -g -X GET 'https://a.klaviyo.com/api/v1/metric/NjaHUp/export?start_date=2023-03-21&end_date=2023-03-25&where=[["$attributed_message","=","01GW284VK0V70JNJY8ZC5WMEPN"]]&api_key={api_key}'and got these data:{"date": "2023-03-21 00:00:00","values": [2.0]},{"date": "2023-03-22 00:00:00","values": [4.0]},{"date": "2023-03-23 00:00:00","values": [5.0]},{"date": "2023-03-24 00:00:00","values": [2.0]},{"date": "2023-03-25 00:00:00","values": [3.0]} In the date-versioned API I’ve found the en

2
Brian Turcotte
Community Manager
1 year ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

didn’t find many campaigns properties in the date-versioned API

Hi there,We’re migrating our integration with Klaviyo from v1 to the date-versioned API. Now I research stable version ‘2023-02-22’.Getting data from the endpoint /api/campaigns/, I didn’t find many campaigns properties such as:campaign_typeobjectsubjectfrom_emailfrom_namenum_recipientsPlease advise where I can get these properties.Thanks in advance!Regards,Evgeniy

4
I
Contributor IV
1 year ago
I
Contributor IV
imp_devContributor IV
asked in Developer Group

How to use fields[profile] while requesting events in API v2?

Hi there,We’re migrating our integration with Klaviyo to v2 and I faced the issue with retrieving such profile properties as first_name, last_name, email when collecting events.API reference declares optional query param “fields[profile]”: https://developers.klaviyo.com/en/reference/get_eventsBut when I try to use this param:GET https://a.klaviyo.com/api/events?sort=datetime&fields[profile]=first_name,last_name,email&filter=greater-or-equal(datetime,2022-10-20)I got the error 400 Bad Request:{    "errors": [        {            "id": "cc99c0e8-a548-43ed-827b-793d82f78aad",            "status": 400,            "code": "invalid",            "title": "Invalid input.",            "detail": "'profile' is not an allowed field family for this resource.",            "source": {                "parameter": "fields"            },            "meta": {}        }    ]} Please advise how I can retrieve profile properties from /events endpoint? I would like don’t requesting /profiles endpoint

3
Brian Turcotte
Community Manager
1 year ago

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