Topics started by can

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canContributor I

asked in Sign-up Forms

e-mail confirmation custom

Hi, Whenever I click on ‘’Support’’ on my Klaviyo account, it simply doesn’t work. I have tried many times, it won’t open any page. I hope someone can help me here with few issues. How can I customize the confirm your subscription e-mail? When the customer receives the e-mail titled ‘’Confirm your subscription’’. I would like to make it look better, like adding my logo, changing the colour of the button. I created the sign up form but I’d also like to collect the names (not just their e-mails) to be to customize my e-mails. I don’ see where I can add that? If a customer instantly closes the sign up form the first time, can I make sure that after 2-3 minutes it pops up again? (just 1 reminder) I’m based in Montreal, Canada and there is an anti-spam law (like many countries). My store will be serving Canada and USA. A lawyer said I need to keep all the consents (SMS and e-mail marketing). How does that work with Klaviyo? Also, is it completely legal to get customer’s phone numbers?

1 year ago

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