Topics started by zubalik

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zubalikContributor I

asked in Sign-up Forms

"Unable to detect that signup forms are successfully installed on your site." on Wordpress

I have already gone through the troubleshooting guides and the videos on how to install the sign-up form code snippet. I downloaded the header and footer plugin and copy and pasted the snippet there.I changed the targeting and display time.Klaviyo is installed and embeded. I am not using Internet Explorer.I reran the test in incognito mode.I tripled check the code and copy and pasted directly to the body of the footer.I only have 1 Klaviyo account.I have spent hours working on syncing Klaviyo to my account and being able to enable marketing at checkout. The pop-up and embedded newsletter is the only thing left. Someone please help me.Thank you.

1 year ago

zubalikContributor I

asked in Integrations and Reviews

Integration Error

I saw a post on here a year ago, but did not see a resolution so here it goes again.I am trying to integrate Klaviyo with Siteground and keep getting this error message:Update error: We are unable to update your integration settings at this time. Please refresh or try again later. When I tried to contact support via email, it says that the request cannot be completed at this time, so that’s cool. Hoping someone can help because I am so frustrated.

1 year ago

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