Topics started by deepcut_kcd

2 Topics

Recently active

Most views Most replies

deepcut_kcdContributor I

asked in Email Templates and Coupons

Missing "Add Codes" button in Klaviyo Coupons when I click the 3 dots

I created a shopify coupon in Klaviyo for an Abandoned Checkout Flow.This code will be active “At send time”And will expire “After 2 days” Next step I need to do is to “Add codes” to this coupon code.BUT there’s no “Add Codes” button when I click the 3 dots beside the coupon code name.Therefore, “0/0” in “Available/Total” column. Need help ASAP.Can I use this code even if it’s 0/0 since I’ll be using it inside a flow?I’ve read an article that codes will be generated automatically by batch of 100 when it is used for flows.But I think there should still be the “Add Codes” button because there’s no indicator that I’ll be using this for a flow. Right? I have a manager access in this Klaviyo account. Please help. Thank you.

6 months ago

deepcut_kcdContributor I

asked in Analytics and Deliverability

Flow Performance data view don't show "exclude draft flows" check box - is this a Dashboard bug?

When I select from the data library when I add card in the dashboard, the checkbox “Eclude draft flows” is there. But once I add the Data view, checkbox shows “Exlude archive flows”.It will be more beneficial to have the drafts excluded for this flows performance report. Is this a bug or is there something I need to fix in the settings? Thank you.

1 year ago

New Topic Guidelines

If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.

Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.

Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.

Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.

Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.

Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.

Most helpful members this week

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us