Topics started by Arq Design Studio

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Arq Design StudioPartner

asked in Analytics and Deliverability

Can I filter out a flow from the reporting metrics?

The Klaviyo Growth Review tool has been an amazing reporting resource to our arsenal. I am however finding big limitations with more advanced customers who are using app integrations more extensively, like for ReCharge, where Klaviyo is attributing revenue to email that actually has nothing to do with email at all.For example, we have a client with a customized email telling customers their subscription is being renewed in a few days. There is only a link to edit their profile or subscripiton. Regardless of wether they open it or not, Klaviyo attributes 100% of the recharge revenue to these flows, when the only impact is customers cancelling or updating the billing before thre renewal period.Essentially I am wondering/would love it if the Dashbpards and this reporting tool had the ability to discluse specific flows (maybe by tag? or category? Not sure) from the revenue attribution and the dashboard widgets so we can more accurately see the revenue growth over time.

1 year ago

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