Topics started by unique-username-007

3 Topics

U
Contributor IV
unique-username-007Contributor IV
asked in Developer Group

elevated 403 forbidden errors in the API

Hello,we are seeing in the last couple of hours sporadic errors coming from klaviyo get events API, mostly returning 403 status codes. it’s sometimes works, and sometimes returns 403 error... we couldn’t find anything in the status page but wanted to check if there’s anything we can do about it ?for what it’s worth we’re using the python sdk version 2.0.0any help would be appreciated

2
U
Contributor IV
19 days ago
U
Contributor IV
unique-username-007Contributor IV
asked in Developer Group

klaviyo exchange id returns multiple klaviyo profiles

Hello,recently we’ve been using the klaviyo exchange id which exists on the client in order to fetch the profile.we use this api call:https://a.klaviyo.com/api/profiles/and with filters set to filter=equals%28_kx%2C%27exchange_ID…for some reason, we sometimes get multiple profiles as the response, and are unsure why it happens, any hint will help. Thanks,

5
KeviSunshine
Expert Problem Solver II
2 months ago
U
Contributor IV
unique-username-007Contributor IV
asked in Sign-up Forms

Klaviyo signup forms with variants and trigger via javascript

Hello,We are trying to see if we can utilize the klaviyo forms while running an A\B test and trigger the form for specific variant base on our own logic on the website.i only saw the ability to display the form via window._klOnsite = window._klOnsite || [];window._klOnsite.push('openForm', 'FormID');in the documentation it states the following:When a form has an ongoing A/B test, this API simply triggers the form’s display. It is your A/B testing logic, which is separate, that determines which variation displays. If you have an A/B test where a variation of your form has a custom trigger, you will still need to add custom trigger code to your site.is there a way that we can trigger the form with the specific variant, i.e. something like:window._klOnsite.push('openForm', 'FormID', ‘variantA’);thanks for your help,

1
Taylor Tarpley
Community Manager
5 months ago

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