Topics started by copywriter789

2 Topics

C
Contributor I
copywriter789Contributor I
asked in Developer Group

Code a Custom Event and Connect to Sign-Up Form Submission

Hello!  I'm looking for direction when it comes to coding a custom event and making it so that when someone fills out one of my sign-up forms, it triggers that event and passes event data to the user’s profile.I’m not a developer but I’m trying to get a handle on what exactly needs to be done (and if this is the right approach), so I can find someone to help me.Here’s a little more context...When someone buys one of our products on Amazon or another similar marketplace, we invite them to come register their product on our website.  We collect info like Email, Name, Product Registered, Order Number, etc. A regular Klaviyo sign-up form will work for someone’s first prodct registration.  But if they register a second time, it will override the data from the first submission.We need to set it up so that someone can register a second (and third and fourth) product without overriding the existing values for each custom property.Klaviyo support has suggested that I code a custom event for whe

1
alex.hong
2 years ago
C
Contributor I
copywriter789Contributor I
asked in Campaigns and Flows

Abandoned Cart link not working on mobile (error in https)

Hello, I have an Abandoned Cart sequence set up with two links in the email - one is text hpyerlink and the other is a button.The button works fine on mobile and desktop.  And the hyperlinked text works find on desktop.But the hyperlinked text does not work on mobile (tried on 2 different devices, both using Android and Gmail app).  I can see that on mobile it’s sending me to a link starting with “https//” which is a typo and missing the “:”.  It should be sending me to https://My current settings (and the ones that have always worked in the past) are:Link Type: URLProtocol: OtherURL: {{ event.extra.checkout_url }}The hyperlink currently points to {{ event.extra.checkout_url }} but I’ve also tried changing the URL so it sends back to the main website just as a test.  The problem still occurs even in this test because it’s a problem with the “https” part of the URL.I also tried changing the protocol to “https” but that did not work.And it’s currently set up identically to an old Abandon

3
Taylor Tarpley
Community Manager
2 years ago

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