Topics started by laurtondigital

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L
Contributor I
laurtondigitalContributor I
asked in Campaigns and Flows

How to trigger a flow on add and then again on update?

Hi there.I’m a developer and manage a Shopify store where customers can register there email address and product code to be added to a flow which will send them the product care guide via email for that article of clothing.This is for customers who purchase in a bricks and motar store outside of Shopify.My products have a QR code on the tag so users know where to go.I’ve setup a custom property that can accept one or more product codes when a user submits the form which will work with the from subscribe trigger and conditional logic to detect which product codes they’ve submitted. The issue I have is when a user returns down the track if they’ve purchased a subsequent product then the flow isn’t triggered. After reading the forums I have seen a feature request for an ‘updated’ flow trigger to allow subsequent fires of a flow which would solve my problem.I’m also aware that when a custom property is updated the original value is overwritten.I looked into a custom metric and trigger to p

3
Taylor Tarpley
Community Manager
1 year ago

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