Topics started by sscott

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Contributor I
sscottContributor I
asked in Campaigns and Flows

How do I match "X" from a Zap to "X" in a Klaviyo profile then add that profile to an Email/SMS flow?

We make custom artwork that requires customer feedback twice during the creation process.The problem I am trying to solve is that our manufacturer emails our customers directly during the creation process to get their approval before moving on to the next step. We don’t have a trust issue about our manufacturer stealing our customers- it’s more that it’s an inconsistent brand experience, many customers miss the emails because the sent from email address is unfamiliar, and these emails often get sent to spam- all of which drag out the process and delay the order.The solution I’ve come up with has a big hole in it that I didn’t realize until now.Manufacturer will send those boilerplate proofing emails to an internal orders@example.com email address instead of directly to the customer. I’ll use Zapier Email Parser to pull the order ID, customer name, and the link to the proofs. Zapier triggers a flow in klaviyo which adds this info into my own reformatted proofing email which will send th

3
stephen.trumble
Community Manager
1 year ago

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