Topics started by TeamBill

2 Topics

T
Contributor I
TeamBillContributor I
asked in Sign-up Forms

multi-step sign up form set up and $source for reporting

Hey everyone,  Our multi-step sign up form for email and SMS is currently set up to add both to the same “newsletter” list i.e. the SMS keyword is directing to the same list.  When I go to generate a list growth report, the SMS keyword numbers are significantly lower than when I create a segment of SMS consented profiles during the same time frame, leading me to believe this is set up incorrectly for reporting.  I understand that the email and SMS sign ups should be going to different lists to make reporting more accurate, but this is how it was set up when I acquired the account.  When someone signs up for both email and SMS under this popup, will with $source be attributed to the first email form, or the SMS keyword?  Would it make more sense to create a segment using the “properties about someone” field and SMS source keyword to see accurate signups? 

1
Taylor Tarpley
Community Manager
1 year ago
T
Contributor I
TeamBillContributor I
asked in Campaigns and Flows

Abandoned Cart Reminder Flow Filter "Added to Cart"

Hello,  Can someone please explain to me why the filter “Added to Cart zero times since starting this flow” is needed for the Abandoned Cart Reminder Flow?  Does this prevent someone who adds multiple items to their cart from receiving the flow for each action?   Thank you! 

2
T
Contributor I
1 year ago

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