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Back in stock showing on single variant products but not multiple variant products

  • 19 March 2024
  • 2 replies
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I’m using the Brooklyn theme for https://atlanticcoastalsupplies.com/

 

On products with just one size the back in stock button loads e.g https://atlanticcoastalsupplies.com/products/vintage-ball-cap-in-yellow

 

But on products with multiples sizes e.g https://atlanticcoastalsupplies.com/products/heavy-thermal I can’t select the out of stock sizes e.g Medium to trigger the back in stock button to loads

 

 

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Best answer by Sustain 19 March 2024, 13:52

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I did come up with a temporary fix. I found when I change the size picker to “drop down” instead of “button”, that fixed it

Userlevel 7
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Hi there @Sustain

 

Thanks for sharing your question with us! Happy to see you found a temporary solution and love the hat! 

 

I would investigate the code in your sizes that are out of stock. It’s possible they aren’t clickable because there might be specific code on your button that is preventing this. For instance, another customer noticed that when they clicked into the backend of an out of stock size/variant, the code showed an disabled="disabled" attribute on the radio button <input> where the theme applied when a product is out stock, which rendered it unclickable. 


When this code is manually removed it, the out of stock variant was able to be clicked and the "notify me" button showed up! 

 

You will need to connect with your developer to find if this might be the case for your site for a more permanent solution! 

 

Hope this helps!

-Taylor 
 

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